The Central Station Alarm Association (CSAA) will hold an operations management seminar on Nov. 2-4 in Albuquerque, N.M., designed to provide a forum among operations personnel working for or delivering services to central stations.
Among the highlights will be: A presentation by Kim Schellenberg of AAA Alarm Systems Ltd. on false alarm reduction; a panel on central station performance measurement; and Pam Petrow of Vector Security on disaster recovery.
Registration is $295 for CSAA members, $395 for non-members. For more information, access the CSAA’s Web site at www.csaaul.org.