The Central Station Alarm Association has launched its long-awaited CSAA Five Diamond Alarm System Certificate Program. The service will allow Five Diamond Central Stations to issue the certification through a secure database developed by CSAA.
The program recognizes quality service and best practices utilizing existing standards. It will offer CSAA member companies the ability to market services of systems that fully comply with the program to the general public, authorities having jurisdiction (AHJ) and insurance providers.
The certification requirements include a commitment to mandatory random inspections of the monitoring facilities; ongoing operator training; false alarm reduction practices; no less than a monthly acknowledgement of test signals; adherence to an American National Standards Institute (ANSI) or recognized CSAA Five Diamond installation standard; and utilizing equipment in the premises alarm system which is listed or approved for the intended purpose by a nationally recognized and CSAA Five Diamond Committee-approved testing laboratory, such as Underwriters Laboratories, Inc. (UL) or FM Global (FM).
An authorized CSAA member company can distribute Five Diamond Alarm System certificates, as well as forward copies to customers, AHJs or insurance companies. Each certificate is valid for three years. The program can automatically provide a reminder to the compliance officer prior to expiration.
