Custom Alarm Earns Small Business Award for 2nd Straight Year

ROCHESTER,  Minn. — Strong customer service and employee retention skills helped earn Custom Alarm a U.S. Chamber of Commerce Blue Ribbon Small Business Award for the second consecutive year.

The award highlights such best practices as business strategy, employee development, community involvement and customer service. To qualify, entrants had to have fewer than 250 employees and gross revenues of less than $20 million in 2008 and 2009, Custom Alarm Director of Marketing Nikki Johnson tells SSI.

“We won for our treatment of customers and our customer retention efforts,” says Johnson. “In the application, we had to list our company mission and goals. We also listed our strategies for maintaining and recruiting employees and the internal things we do to keep our associates efficient and happy.”

Custom Alarm employees and management often donate time and monetary donations to community outreach efforts, Johnson says. “The award acknowledges what our company stands for, which is how we treat our associates and customers. Being recognized as succeeding on all those levels is quite an accomplishment.”


If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.

A FREE subscription to the top resource for security and integration industry will prove to be invaluable.

Subscribe Today!

Get Our Newsletters