LAS VEGAS – Among the important announcements DMP made at its annual Owners’ Forum gathering was the introduction of OnDemand Monitoring and The Company Store. The launch of these offerings was among highlights of the manufacturer’s daylong event at the Wynn Resort the day before the ISC West.
OnDemand Monitoring is a configured option that dealers can provide at their selection via MyVirtualKeypad.com on an end user’s browser. The end users log into MyVirtualKeypad.com and schedule the exact monitoring times they want and pay a per-day rate, set by the dealer. End users may set up their system to monitor on days they will be away from home and will have the option to turn off monitoring when they choose.
“As opposed to a standard yearly contract, the system’s lack of contract allows for a short-term pay option,” said Jeff Britton, DMP’s vice president of product design. “The flexibility of this system allows dealers to go after new markets.”
Executive Director of Marketing Mark Hillenburg added, “OnDemand is a new thought in the security systems’ market. We see it as a great opportunity to put products in place that appeal to millennials or to other types of customers where traditional solutions may not work for them, allowing dealers to leverage new customers by appealing to a broader market.”
The Company Store is an integrated Web applications and product delivery engine that DMP says providers a straightforward user interface and is simple to install and use, for both dealers and end users. Dealers may link to the DMP online store from their Web site, which their customers can directly access. From there, the customer is prompted with “Let’s build your system” to choose their monitoring and check out. Prompts intuitively guide customers to name their own zones, which DMP programs into the system automatically from cloud based service for them. If a customer needs to change the name of a zone later, they may do so through the MyVirtualKeypad.com or keypad.
“The Company Store allows the dealer into the DIY market. The easy access to a Web site brings flexibility into contracts and competitive offerings to a particular marketplace,” added Britton. “The heavy-duty work is fulfilled by DMP to make DIY systems even easier for dealers and end users.”
Dealers enter their own pricing and decide what their price points are going to be, through an easy administrative dashboard. End users may navigate the website without the help of a dealer directly and end users can choose their contract, based on what the dealer chooses to offer.
