LOS ANGELES — Elite Interactive Solutions, which uses proprietary intelligence and integration to achieve real-time crime prevention, has been selected The Monitoring Association’s (TMA) 2026 Monitoring Center of the Year, according to a company announcement.
Elite was named the winner of the annual honor during the 20th Excellence Awards presentation, held during TMA’s annual Mid-Year Meeting.
The Excellence Awards recognize FM-Approved, Intertek/ETL or UL‐Listed monitoring centers and “outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the industry and profession while demonstrating exceptional service to their customers and community,” according to The Monitoring Association.
The awards “promote the value of monitoring center services; honor those who have made the most significant contributions to the service; and recognize the distinct level of professionalism attained by Nationally Recognized Testing Laboratory (NRTL)-approved monitoring centers,” the announcement says.
Why is Elite TMA’s 2026 Monitoring Center of the Year?
Elite “impressed a panel of independent judges in a multitude of ways, including leadership and growth; management and operations; training and personnel; procedures and best practices; technology and innovation; real-time crime prevention; elimination of false dispatches; law enforcement partnerships; and community and industry involvement,” according to the company announcement.
During 2025, Elite’s Security Operations Command Center (SOCC) prevented more than 71,000 crimes and assisted police in more than 2,300 arrests and detainments, the company says. Events escalated to police dispatch resulted in a record 78% apprehension rate, according to the announcement.
Elite has an in-house Law Enforcement Advisory Board (LEAB) comprised of former law enforcement command staff and executives. They are fully engaged in the daily activities of Elite’s UL-Listed command center. The LEAB contributes to the training of Elite agents, reviews and ensures calls for dispatch follow best protocols and communicates and meets with agencies around the country to facilitate optimal support and collaboration.
In addition, Elite appointed a former military and Los Angeles Police Department sergeant as its chief security officer in charge of SOCC operations in 2025.
Elite representatives serve as active members of TMA and Security Industry Association (SIA) committees dedicated to developing industry best practices, guidelines and standards. During 2025, Elite educated the industry and marketplace about remote video guarding, crime prevention and partnering with police by participating and presenting at numerous events as well as engaging in webinars and publications.
In March 2025, Elite spearheaded an industry town hall to rally the security channel in the aftermath of the Los Angeles wildfires disaster.
“Receiving this prestigious honor has instilled the entire Elite team with elation and pride,” says Elite Interactive chief executive officer Michael Zatulov in the company announcement. “It is a testament to their dedication and hard work, and a validation of our operational fortitude and unique approach to stopping crime in real-time.
“It is gratifying TMA’s judges appreciate our focus on delivering exceptional customer outcomes, advancing AI-powered detection and human intervention, educating and supporting the industry, strengthening law enforcement partnerships and structuring operations for strategic growth,” he says.
Elite, which also captured its third consecutive SAMMY (Sales & Marketing) Award at ISC West 2026, was named as a finalist for TMA’s 2025 Monitoring Center of the Year and recognized by the association in 2024 as winner of the Monitoring Technology Marvel Award.
