MONTRÉAL — Global enterprise physical security software provider Genetec Inc. today announces new investigation capabilities in Genetec Security Center SaaS that “help organizations resolve incidents faster and return to daily operations more quickly, even when investigations span multiple sites, systems, and camera vendors.”
Building on the intelligent search capabilities introduced last year, the new features of Genetec Security Center SaaS is “delivering an investigation experience that enables teams to work more efficiently in complex environments,” according to the company announcement.
“By keeping evidence, decisions and contextual information connected from the first incident report through to case closure, investigators avoid restarting searches or duplicating work as investigations evolve,” the announcement says.
“When an incident occurs, security teams must act fast and follow the investigation wherever it leads, even with limited initial details,” says Anne‑Cécile Millot‑Tournier, product group director, intelligent automation, for Genetec in the announcement.
“Unlike tools built for closed, single‑vendor systems, the new investigation capabilities in Security Center SaaS are built for enterprise environments, enabling teams to work across thousands of cameras, multiple sites and mixed ecosystems without switching systems or launching separate searches as new leads emerge,” she says.
What Can Genetec Security Center SaaS Do?
Investigations in Security Center SaaS are designed around how operators and investigators work. An investigation may begin with a brief incident report and limited details, such as an approximate time or the partial description of a perpetrator’s clothing, like a brand logo.
Using enhanced natural language search powered by artificial, investigators “can turn everyday descriptions into actionable searches across video feeds from multiple sites and camera brands, then narrow results using contextual cues such as location, nearby activity and what happened before and after an event,” according to the Genetec announcement.
As relevant footage is identified, investigators can validate and refine findings using a timeline preview. This allows them to quickly scan video, confirm key moments and narrow time ranges without loading or reviewing full recordings, the announcement says.
From there, investigators can follow people, vehicles and objects across scenes, visualize movement using trajectory analysis and understand how events unfolded over time, without reviewing hours of video.
As an investigation progresses, evidence can be consolidated into a case, allowing investigators to build a complete picture of the incident. Video clips, snapshots and related material can be automatically organized chronologically, enriched with contextual information and tags, and presented as a coherent storyboard that shows how events connect.
As part of the evolving investigation experience in Security Center SaaS, AI-assisted capabilities, including automated summaries of video clips, help investigators quickly document what was captured, making it easier to finalize findings, share outcomes with stakeholders and close cases efficiently.‑assisted capabilities, including automated summaries of video clips, help investigators quickly document what was captured making it easier to finalize findings, share outcomes with stakeholders and close cases efficiently.
The new Genetec Security Center SaaS investigation capabilities “bring together tools such as natural language search, similarity detection, entry and exit detection, contextual analysis, visual trajectory search and case and evidence management into a unified investigative experience,” according to the company announcement.
Security professionals can “move seamlessly from live monitoring into an active investigation, collect and review evidence and securely share reliable findings with internal and external stakeholders, all from a single interface,” the announcement says.
The new investigation capabilities will be introduced to Security Center SaaS users this month with additional functionality rolling out on an ongoing basis.
