Genetec Introduces Updates to its Security Center SaaS Platform

The platform can run as a cloud-based solution or as a hybrid security tool to allow users to choose how they want to manage their services.
Published: June 13, 2025

MONTREAL—a global developer of enterprise physical security software, has announced new updates to Security Center SaaS, the company’s enterprise-grade Security-as-a-Service (SaaS) solution.

According to the Canadian company, since its launch, Genetec has delivered new features to the platform every 12 days.  This ensures Genetec provides a flexible, open, SaaS solution that is continuously extended to meet the needs of any modern security operation.

“Genetec is redefining what SaaS means for physical security. It’s not just moving to the cloud; it’s about giving customers and integrators the flexibility to build, scale, and evolve their systems,” says Christian Morin, vice president of product engineering at Genetec Inc. “Security Center SaaS stands apart by unifying physical security functions on a single platform, continuously adding new cloud-native capabilities while supporting the hardware and deployment models organizations already rely on.”

Security Center SaaS Provides Businesses with Versatile Choices to Tailor Their Systems

Security Center SaaS combines video surveillance, access control, forensic search, intrusion monitoring, automation, and other advanced capabilities in a single solution. Designed to run fully in the cloud or in a hybrid deployment that can include on-premises systems, it gives organizations the freedom to choose how they manage and scale their security infrastructure. The latest updates expand support for direct-to-cloud cameras, improve edge recording capabilities, and introduce new third-party analytics integrations, reinforcing the platform’s pace of innovation and commitment to customer choice.

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Genetec asserts that unlike proprietary SaaS solutions, Security Center SaaS enables security professionals and channel partners to choose the hardware that best fits their needs, without being locked into a single vendor. Its open architecture supports a broad range of devices from Axis, Bosch, and i-PRO, including direct-to-cloud, PTZ, and fisheye cameras (now with automatic de-warping).  Organizations can connect their current non-cloud-ready access control devices, cameras, and intrusion panels using Genetec appliances, avoiding the costs of replacing existing hardware.

The company suggests this flexibility extends to a choice of deployment models by giving organizations full control over their cloud migration with support for cloud-native, on-premises infrastructure, or a combination of both.

Using Security Center SaaS, the company continues, video can be stored at the edge or in the cloud, depending on bandwidth, policy, or operational needs, with centralized management through web and mobile apps. New edge recording via SD cards enables local storage on the camera, while recording profiles make it easy to define how and where video is captured across multiple devices.

The platform also provides built-in support for WebRTC, as well as the ability to enable peer-to-peer video streaming directly from cameras to a web interface. These options Genetec notes, reduces video call-up time and bandwidth usage, making it a possibility for live monitoring, spot checks, and large-scale deployments, without requiring additional configuration.

Genetec adds that Security Center SaaS simplifies the management of multi-site environments across sectors such as retail, education, corporate campuses, banking, healthcare, and city infrastructure. Operators can manage systems from a central Security Operations Center (SOC) or remotely via web and mobile apps. Real-time alerts enable teams to respond quickly and consistently, while its open architecture makes it easy to integrate partner technology that further enhances these capabilities.

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