Genetec Opens New Experience Center in Mexico City

New state-of-the-art facility supports company’s strategic expansion, serves as important hub in LATCAR region.

Genetec Opens New Experience Center in Mexico City

Genetec’s new Mexico City facility provides customers with an immersive experience, enabling them to explore all of the company’s applications and offerings.

MONTRÉAL  — Genetec has announced the opening of a new state-of-the-art experience center, MCXC, in Mexico City that will serve as a hub for Genetec customers from Latin America and the Caribbean (LATCAR). The new facility is the latest addition to the company’s existing experience centers in Montreal, Paris, London and Singapore.

Located on the 35th floor of Chapultepec Uno R509, a new landmark building designed by KMD architects, the MCXC features innovative solutions from Genetec and its expansive family of partners. MCXC will provide customers and partners with an immersive experience in a fully functioning Security Operations Center (SOC) that can be tailored to address their specific needs. In addition, MCXC features a training center, modern workspaces and meeting areas.

“By opening our fifth experience center in this strategic location, we are continuing to invest in the LATCAR region to give our integrators, technology partners and end-users a venue to experience the latest and most innovative technology and solutions that Genetec has to offer,” says Denis Côté, vice president, sales LATCAR at Genetec.

MCXC in Mexico City as well as all of the company’s experience centers offer visitors the opportunity to:

  • Explore Genetec’s customized hardware wall – visitors are encouraged to have a look at the hardware, inquire about integrations and ask questions regarding the products.
  • Benefit from stand-up demonstrations given by company experts – to learn as much as possible about the company’s current offerings during their visit; these sessions are highly interactive.
  • Get a demo of Genetec’s Security Operations Center – to see how the company’s slate of applications work in real-time; witness how each solution can affect a given scenario and envision how they would work in a specific business environment.

Genetec reports that it will be opening an experience center in Washington, D.C. (DCXC) in 2023. To learn more about the MCXC and other Genetec experience centers, visit



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