Guardian Alarm Launches New Real-Time Video Monitoring Service

Virtual Guardian leverages Guardian Alarm’s years of monitoring experience, vendor partnerships and innovative smart technology to enhance on-site security.

SOUTHFIELD, Mich. —  Guardian Alarm, said to be one of the nation’s largest privately-held security companies, debuts Virtual Guardian, a multi-dimensional security program that leverages remotely-monitored video and audio technology to enhance on-site security systems.

The virtual security service is an augmentation solution for companies that require additional support in the background of traditional security services.

With intelligent technology and smart cameras, Virtual Guardian provides 360° coverage to help identify a security issue at the first sign of threat, according to the company.

“When a company’s security staff needs extra eyes and ears to ensure their people and property are protected, Virtual Guardian’s video and audio capabilities provide the real-time security support they need,” says Jason Tague, director of business development at Guardian Alarm. “A security guard can see threats from where he or she stands, but our 360° coverage can see it all. We truly are an extension of our customer’s security team working in lockstep with them on a daily basis.”

In addition to live, proactive support, Guardian says Virtual Guardian can also positively impact loss prevention, employee retention and other areas of operational improvement efforts by providing highly-trained video surveillance operators who understand behaviors of each property and use analytics to assess threat levels.

Virtual Guardian gives companies the ability to perform video audits of operations to increase employee compliance of desired practices. Companies can also use Virtual Guardian to optimize business productivity and boost results, according to the company.

Analytics Response Center (ARC) video surveillance analysts are always watching as they monitor the property from Guardian Alarm’s local ARC monitoring facility. These video surveillance operators have an overarching view of the property and the activity on site and remotely perform proactive virtual tours. Virtual Guardian can also deliver immediate and preventative audio messages throughout the property.

“Our virtual, real-time interaction capabilities help to create a connected community with local first responders, law enforcement and Guardian Alarm video surveillance operators to protect your business together,” says Tague. “Virtual Guardian allows first responders to have eyes and ears to a situation before they arrive.”

The newly launched Virtual Guardian program leverages Guardian Alarm’s years of monitoring experience, vendor partnerships and innovative smart technology to improve industry best practices, according to the company.

Virtual Guardian is said to be able to help reduce operational costs, increase profits and helps companies protect their people, property, assets and brand.

Virtual Guardian is well-suited for business establishments with on-site security teams working late hours, such as storage facilities and auto dealerships.

“This is security on demand. Whether it’s a signal trip, duress button, phone call, or scheduled guard tour, we are there on demand. We provide an additional layer of security that affords companies a more robust security solution without having to use additional resources,” says Tague. “Virtual Guardian is customized to meet the individual needs of each customer, and we make it extremely easy for businesses to have the exact level of security they desire. Our customers have confidence in moving to remote monitoring because Guardian Alarm is their valued and trusted partner.”

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