Hiperwall’s 2026 R1 Update Brings Secure On-Prem Operator Chat to Command Center Video Wall

The latest release makes Hiperwall easier to deploy, easier to run, and more useful to the operators who depend on it every day.
Published: March 27, 2026

IRVINE, Calif. — IP-based video wall and signage control solutions provider Hiperwall, Inc., announces its 2026 R1 software release with secure, on-premises team chat built directly into the Hiperwall platform and Intel GPU support for HiperView+.

The revision “eliminates the long-standing dependency on physical USB license keys and delivers a handful of
interface and workflow improvements that make the day-to-day operator experience noticeably cleaner,” according to the Hiperwall announcement.

For integrators speccing and deploying Hiperwall systems, several of these changes “will simplify the installation and support process as well,” the announcement says.

The 2026 Hiperwall R1 software release debuted at ISC West 2026 in Now Micro’s booth (#5055).

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What’s in the Hiperwall 2026 R1 Software Update?

Hiperwall Chat enables encrypted messaging between HiperController and HiperOperator users, running entirely on the customer’s own network infrastructure. Operators can chat one-on-one or set up group conversations, share images and content sources directly in the chat window and push an active source feed to another operator’s view in real time.

Every conversation is logged by HiperController automatically, creating an auditable record of operator communications during any incident, which matters in law enforcement, public safety and regulated environments where after-action documentation is standard practice.

For integrators, this is a straightforward value-add conversation to have with any customer running a command center environment.

Intel GPU Support

For tiled LCD video wall deployments, Intel GPU support means the HiperView nodes driving individual display tiles are no longer limited to NVIDIA-equipped hardware. In a large LCD installation, there may be dozens of those nodes.

Broadening the compatible hardware pool provides more procurement flexibility, more options when a specific SKU is backordered, and more room to optimize cost across the whole system without sacrificing performance.

With the Hiperwall 2026 R1 release, controller licenses can now be activated online with a license key and no
physical hardware required. For integrators managing multiple deployments or customers running 24/7 systems who can’t afford to wait on a hardware shipment when something needs to change, this is a significant quality-of-life improvement. It also simplifies upgrades and system migrations considerably.

Operator Interface Gets Smarter

The Hiperwall 2026 R1 release minimap now includes an All Open Objects view and a right-click Focus on This Object option, which makes it faster for operators to locate and manage active content across a large video wall layout.

Label readability has been improved for smaller objects, and the Selected Object and Environment indicator has been moved to its own line in the Control Screen for cleaner visual organization.

The 2026 R1 release also includes a set of improvements that matter to IT administrators and integrators maintaining long-term deployments. Active Directory access control has been tightened: users who aren’t explicitly mapped to a HiperAccess group are now blocked from logging in, which closes a gap that could be a compliance concern in regulated environments.

The Direct Stream activation protocol has been updated for better reliability. And system performance monitoring,
covering CPU, memory, and network utilization, has been updated to pull data correctly under Windows 11, where previous monitoring behavior had limitations.

Taken together, these are the kinds of fixes that keep a 24/7 system running cleanly over time.

“Modern command centers require more than just a powerful video wall. They require secure collaboration, operational flexibility and reliable performance,” says Stephen Jenks, CEO and co-founder of Hiperwall, in the company announcement.

“With the 2026 R1 release, we are delivering the tools that command center teams have been asking for: the ability to communicate securely inside the same platform that controls their video wall, on hardware they choose with a deployment experience that matches the operational standards their environments require” he says.

Hiperwall 2026 R1 is available now. Customers with an active HiperCare contract can upgrade at any time as part of their subscriptions. Customers without HiperCare who want to upgrade should contact their authorized Hiperwall dealers or reach out to Hiperwall directly to discuss options

Click here to check out all of our ISC West 2026 coverage!

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