Interface Announces Technology Acceleration Program for Franchise Brands, Franchisees
Initiative will help franchise brands and businesses simplify operations, reduce costs and accelerate digital transformation.
Interface’s Virtual Security Guard solution features a team of remote security professionals monitoring locations 24/7 X 365 via live video and two-way audio with the ability to hear and speak directly to associates and/or customers.
ST. LOUIS – Interface Systems has launched its Franchise Technology Acceleration Program, designed to enable franchise brands and franchise operators to enhance safety and security, gain actionable insights on customer experience, and future-proof network and voice connectivity.
The Franchise Technology Acceleration Program is supported by a dedicated Franchise Business Team led by Chad Leedy, Interface’s VP of franchise development. Built on Interface’s years of experience in helping franchise customers, the new program has been designed to facilitate and speed up the delivery of fully managed and cost-effective security, business analytics and network services across multiple franchise locations and brands.
“We have created a different customer journey for franchise brands and franchise operators because they have unique needs and expectations,” says Leedy. “Brands looking to expand their franchise program need technology standardization or templatized solutions that can be replicated at scale. Franchise operators are small business owners who do not have the time, resources, or expertise to manage their own security or IT operations.
“With our Technology Acceleration Program,” continues Leedy, “both franchise brands and franchise owners can focus on running their business, enhancing their customer experience, and let Interface manage their physical security, business analytics and IT needs.”
The Interface Franchise Program includes a deployment blueprint that has been designed specifically for each franchise brand’s unique needs and a frictionless onboarding experience for all their locations backed by nationwide support. Franchisors are provided with a toolkit that offers new franchise operators bundled, pre-approved technology solutions, special pricing and contract terms. In addition, franchisees can access a customized, branded microsite where they can sign up for services, access quick install guides, best practices guidelines and more.
Interface also offers a dedicated account team for project kickoff and ongoing support, and access to Interface’s expert field service team with certified technicians, 24/7 X 365 monitoring and support, as well as training and customer success resources, the company reports.
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