TREVOSE, Pa.—International SOS, a provider of medical and security services, has announced the launch of its Critical Event Management (CEM) functions within its state-of-the-art Quantum platform to provide users a singular system.
Through this integration that was announced at GSX 2025, the company says the newly announced solution will centralize Travel Risk Management (TRM) and CEM to empower organizations to protect their employees. This new technology alongside the company’s on-the-ground global response network delivers a what SOS International says is a comprehensive, resilient and responsive support capability to all employees during a critical event.
“By integrating data, insights and response capabilities in one easy-to-use unified system, we are empowering companies to navigate uncertainty with clarity and confidence, wherever and whenever crises arise,” said Giles Hill, head of global security services at International SOS. “Quantum’s new CEM capabilities and singular platform set a new standard for how organizations safeguard their people and assets across the globe.”
International SOS Critical Event Management Important for Public Safety
As global threats continue to evolve at speed the company points out, organizations require sophisticated crisis management tools to maintain workforce readiness and agility in the face of rapidly emerging challenges. Quantum, International SOS asserts, which is jointly powered by Ontic, provides an all-in-one experience that integrates real-time risk insight and intelligence, mass communications, and access to a global team of medical and security experts, helping organizations to protect their workforce. Quantum’s new Breaking Layer alerts, enabled through a partnership with the threat intelligence company Factal, delivers rapid, geo-located, verified notifications so that organizations are able to respond immediately to events and escalations. The new service is published alongside International SOS’ proprietary Medical & Security Alerts and real-time actionable advice and is complemented by a crisis communication tool to ensure rapid outreach and assistance to affected people and assets.
Beyond intelligence, Quantum’s interface is said to enhance productivity by optimizing daily operations, to ensure teams can respond with speed.
International SOS adds the platform’s modular design supports a full spectrum of workforce risk management needs, from traveler monitoring and assistance to comprehensive crisis management, offering organizations flexibility and scalability tailored to their unique operational challenges.
More news from Security Sales: SIA Announces 2025 Winners for the 25 on the RISE Awards
