KISSIMMEE, Fla. — IP NetConnect, a remote network monitoring and connectivity platform, is now integrated with central station automation software by Micro Key Solutions (MKS).
Among its feature sets, the integration facilitates personnel to receive client notifications via SMS text messages, as network issues can be reported directly into the central station automation software.
“As the president of Micro Key, a key responsibility for me is to partner with companies and products focused on efficiency, profitability and relevancy to our customers and the industry,” says Victoria Ferro. “IP NetConnect hits the Micro Key Partner trifecta, indeed.”
Ferro continues, “Network monitoring is a value-add for the customers of our customers. This integration is just the tip of the additional RMR potential as the IoT opportunities become more relevant in our industry.”
The reliance on the network and Internet is providing newfound opportunities for service providers to monitor network devices and Internet connections to provide proactive support in the event of a failure, explains Matt Fleming, president of IP NetConnect.
“The integration with Micro Key further enhances the offering to the customer by allowing these signals to flow directly into automation, where they belong,” he says.
The IP NetConnect remote network device monitoring and connectivity platform is installed at each customer site. The platform continually scans for offline customer devices and customer Internet connection issues. When a problem arises the service provider is notified. They can then connect remotely to the site and perform network device maintenance without having to roll a truck, according to the company.
IP NetConnect will be a Silver Sponsor at the Micro Key User Conference, scheduled for Feb. 26-28, 2019.
