INDIANAPOLIS, Ind. — Koorsen Fire & Security has awarded Hikvision with its Circle of Excellence Award, an honor the integrator bestows annually to a vendor partner that exhibits exemplary performance in supporting its business.
“Koorsen evaluates partners on sales and product support, product quality and/or a notable event where the recipient helped Koorsen better serve its customers. In the 2016 calendar year, Hikvision was no less than extraordinary in their commitment to Koorsen Fire & Security and its customers,” says Bryan Smith, director of the security business at Koorsen. “This is evident in continued sales support through touring our branches, making last-minute sales calls with customers, and assisting with engineering of systems.”
Smith explains that Hikvision has always approached technical and product support with the utmost urgency and dedication to service. And, Koorsen customers have commended the performance of Hikvision security systems.
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“The Koorsen Circle of Excellence Award is an honor for our company and speaks to the solid effort on the part of our regional sales team,” says Jeffrey He, president of Hikvision’s operations in the United States and Canada. “As the leading manufacturer in our industry, we always strive to deliver excellence in customer service and support.”
Koorsen Fire & Security’s roots date back more than six decades when its founders, Mr. and Mrs. Robert Stroup, brought the company into being as Indiana Fire Prevention and Service Co., a servicer of fire extinguishers.
In the mid-1950s, the Stroups’ daughter and son-in-law, Jane and George Koorsen, took the helm of the company. Their son, Randy Koorsen, began working for the company in 1970 while attending college. He became president in 1984 and renamed the company Koorsen Protection Services.
In 2004, the company was rebranded Koorsen Fire & Security to better reflect its wider focus. Koorsen operates about 30 offices throughout Alabama, Indiana, Kentucky, Michigan, Ohio and Tennessee.
