March Networks Shows Installation Audit and System Dashboard Tools at ISC

Smartphone-enabled reporting aids techs and user-friendly GUI includes interactive map.

LAS VEGAS — At ISC West, March Networks has introduced new service and support capabilities to help certified partners and customers access at-a-glance intelligence on their video surveillance networks. The intelligent IP video surveillance provider says these tools automate configuration and inventory reporting, making it easy to get a complete overview of March Networks system installations and more accurately manage even the most extensive video network.

A new installation audit feature available in the latest version of March Networks’ free GURU smartphone application enables technicians to run installation reports on any 8000 Series hybrid NVR or RideSafe GT Series hybrid transit NVR system. The report includes a comprehensive snapshot of a system’s key configuration details, including: device, network and storage information; disk status; text channels; camera data rates; and a thumbnail image of each connected camera’s field-of-view. The information is packaged automatically, along with location and installation pictures, in a convenient Microsoft Word format so technicians can E-mail it to themselves or to a supervisor.

The manufacturer says another new offering available through March Networks Managed Services now makes it possible for customers to administer their large, multisite video surveillance networks more efficiently.

With March Networks Insight, customers get a visual overview of their video system through secure, easy-to-use online dashboards. After logging into Insight, they can view their entire video installation on an interactive map and manipulate the data to see outstanding service issues and product warranty information. Another dashboard displays data on issues and trends in a series of charts and graphs that can be changed by date, issue type and other criteria to help customers get the information they need in a format that’s easy to review and understand.

Customers can also download all of the reports in a Microsoft Excel format for further analysis, or simply to document their entire video system inventory ― a considerable convenience for organizations with hundreds or thousands of video devices across a broad footprint, notes March Networks.

“March Networks is absolutely dedicated to the success of our certified partners and their customers, which is why we are constantly developing new support tools and services,” said Ru Wadasinghe, March Networks vice president of professional services. “We’re excited to offer these latest capabilities to our community as innovative enhancements to our comprehensive professional services and support programs.”

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Scott Goldfine is the marketing director for Elite Interactive Solutions. He is the former editor-in-chief and associate publisher of Security Sales & Integration. He can be reached at [email protected].

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