Milestone Launches Business Unit for SMB Sector

BEAVERTON, Ore. — Milestone Systems has created a new business unit that will focus on the small to medium-size business (SMB) sector. 

Janne Jakobsen has been hired as vice president to run the division. She previously lead Bang & Olufsen’s user experience department and was responsible for Nokia’s smartphone portfolio business in Europe. 

“Strategic plans at Milestone include further tailoring our software and marketing to match ongoing customer and partner needs for different segments,” says John Blem, chief product officer and founder of Milestone Systems. “We are particularly pleased to get Janne onboard with her experience in business and product management from Bang & Olufsen and her leadership of large international departments at Nokia.” 

Jakobsen has been responsible for determining the user interface in some of Nokia’s top product models. Her user perspective will have positive applications for Milestone’s offerings, according to the company. 

“Milestone is already moving full speed ahead to evolve our user friendliness and functionality. Customers are requesting minimal complexity, both at the product level and in relation to installation and maintenance,” Jakobsen says. “That’s what we’re taking into account for the next versions of our software, where the user interface will be adjusted to fit different target group requirements. It is the visual impression that affects how user-friendly we think products are.”

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