Milestone Gathers 400 Security Leaders to Shape Industry’s Future

At Milestone XPerience Days (MXD) USA in Las Vegas, security pros are gathering not just to hear what's coming – but also to shape it.
Published: June 2, 2026

LAS VEGAS — Milestone Xperience Days in Las Vegas are packed with inspiration. Technology partners including NVIDIA and Dell bring their vision for what becomes possible when the right infrastructure meets the right intelligent video platform.

During the two-day event, 10 Milestone customers will show what this looks like in the real world – from law enforcement and healthcare to smart cities and transportation. And, last but not least, Milestone’s product and technology leaders will share the future of the platform, according to the company announcement.

“Milestone is bringing forward a future-proof video management platform built for the AI era with analytics that help move security operations from reactive to more predictive,” says Andrew Burnett, chief technology officer at Milestone Systems, in the company announcement.

“Combined with the strength of our open platform, this creates new and powerful possibilities for customers and partners alike,” he says.

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Why is Milestone Hosting Xperience Days in Las Vegas?

With the two-day event in Las Vegas and a brand-new Experience Center for partners and customers at its
regional headquarters in Portland, Ore., Milestone is “sharpening its focus on the U.S. market,” according to the company announcement.

“We are transforming into one unified Milestone with an expanded product portfolio of XProtect Video Management Software, BriefCam AI-driven analytics and Arcules cloud-native VSaaS, all working together to help our customers capture everything and with the tools to understand what matters most,” says Tim
Palmquist, vice president for North America at Milestone Systems, in the company announcement.

The opportunities are bigger than ever, but with innovation happening at an accelerated pace of change,
organizations, enterprises, end users, integrators and resellers also face more choices than ever, he says.

“The pace of change and innovation means that the open platform approach matters more than ever,” he says. “No single vendor can deliver everything or fully envision the technology of tomorrow. The most future-proof approach is an open ecosystem, where you can integrate new technology and adapt quickly.”

AI That Works for Humans

The real opportunity artificial intelligence offers in security is “to make operators and users more capable, help them cut through noise, surface what matters and free human judgment for the moments that require it,” according to the Milestone announcement.

For the channel, this shift “creates entirely new service and solution categories, and a customer base hungry for guidance on how to get there,” the announcement.

“False alarms aren’t just an annoyance,” says Palmquist. “They’re a trust problem. When operators learn to ignore alerts because most of them don’t mean anything, the system stops working. That’s the real cost of poor detection.”

What Will Milestone Xperience Days Attendees Hear?

Day two opens with a keynote from NVIDIA’s Adam Scraba on the frontier of physical AI followed by a fireside chat with Burnett.

“Physical AI marks a fundamental shift in how video intelligence operates, moving from data centers into the
physical world itself,” according to the Milestone announcement. “Where traditional AI analyzes footage after the fact, physical AI enables systems to perceive, reason and act in real environments in real time.

“For security operators this means a new frontier of capability: systems that don’t just record what happens but understand it as it unfolds – and respond within the boundaries, that humans define,” the announcement says.

Scraba and Burnett will discuss how and where NVIDIA and Milestone see the biggest opportunities for users
over the next three to five years.

“Physical AI is the new frontier, where the next decade of video intelligence gets built, and we move from systems that record the world to systems that understand it and act on it intelligently,” says Burnett in the Milestone announcement.

There will also be a close look into Las Vegas as one of the most complex security and operations environments on earth with millions of visitors, a major international airport, miles of public infrastructure and police department responsible for keeping all of it safe around the clock.

Leaders from the Las Vegas Metropolitan Police Department, Harry Reid International Airport and Clark County
School District will pull back the curtain on what it actually takes to run intelligent security at the scale of Vegas.

Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series