N.C. Alarm Company Accused of Violating No-Call Law
RALEIGH, N.C. — North Carolina Attorney General Roy Cooper has filed a lawsuit against Mooresville, N.C.-based ISI Alarms North Carolina, claiming that the firm made illegal robocalls to numbers listed on the Do Not Call Registry.
The lawsuit, filed against now defunct ISI Alarms and owner William Jason Waller, says the firm contacted more than 1,000 North Carolina consumers, claiming that the FBI or State Bureau of Investigation had received reports of break-ins in the area. The automated calls prompted consumers to press a number to learn more about the crimes, which transferred call recipients to a call center operated by ISI Alarms, the Associated Press reports.
The transfer led to a pitch for ISI’s home alarm system and monitoring services. Although the automated message gave consumers the option to press a different number to stop the calls, customers said it did not work. Additionally, many call recipients were listed on the “do-not-call” registry.
The lawsuit seeks civil penalties.
Recommended for You:
If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
Security Is Our Business, Too
For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.
A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!