New Survey Shows Security Is Primary Entry Point for Smart Home Shoppers

The security of the IoT devices themselves is also a chief concern among potential consumers.
Published: October 12, 2016

A recent survey conducted by TWICE and research partner Creative Channel Services  reveals that 59% of shoppers said that an Internet connected security device was their entry point to smart home products.

Smart thermostats and other connected climate-control devices ranked second with 42%.

While customers may be buying these devices for their own protection, the survey also revealed that nearly half of people polled are concerned about their personal data privacy. Less than a third were concerned about installation.

Compatibility and integration among existing devices were the primary points of confusion for new customers. 

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The brands viewed as most popular by customers were Nest, Samsung and Philips.

The survey polled 185 shoppers from various geographic regions and store types.

 

 

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