NICE Awarded $69M FAA Contract


The Federal Aviation Administration (FAA) has awarded NICE Systems Ltd., provider of advanced analytics of unstructured multimedia content, with a seven-year IDIQ (Indefinite Delivery, Indefinite Quantity) contract with a potential value up to $69 million.

NICE has already received an initial order of $2.7 million under this award. NICE Inform and other solutions have been selected to enhance air traffic recording capability at up to 850 FAA and Department of Defense (DOD) sites. NICE, the prime contractor, will partner with Raytheon Company, which will deploy the solutions and providing training to FAA personnel.

The FAA awarded the contract to NICE under its VRRP (Voice Recorder Replacement Program), which is part of a larger initiative to modernize the nation’s air traffic control (ATC) system to meet future air traffic safety, capacity and efficiency needs for more than one billion passengers by 2015. The FAA will be replacing its existing digital voice recording systems with the NICE Inform™ multimedia incident information management solution, which is designed to provide rapid and thorough review of incidents to enhance air traffic safety.

NICE Inform will provide the FAA with a centralized repository, management and analysis solution for its air traffic control incident data, and also facilitate rapid and complete reconstruction of incidents and sharing of critical incident data. The FAA will also be able to compile and assemble various forms of multimedia incident information, such as voice recordings, photos and flight plans in one location.

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