NICE Teams Up With Lending.com for Interaction Analytics
NICE Systems, provider of video surveillance, performance management and interaction analytics solutions for the enterprise and public safety and security markets, announces that Lending.com, a financial services company, has selected NICE Perform’s advanced interaction analytics with VoIP to enhance the company’s insight into customer and market dynamics, improve competitiveness, and drive performance.
Lending.com technology allows customers to choose real-time solutions that are “custom fit” for their financial situations. Using NICE’s interaction analytics solution, Lending.com will be able to analyze interactions companywide to identify trends, anticipate opportunities and adjust processes to meet customer focused business priorities.
NICE Perform interaction analytics is an enterprise-class offering that is powered by a multidimensional solution and incorporates the broadest range of speech technologies and applications.
If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
Security Is Our Business, Too
For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.
A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!