Office Depot to Begin Offering Smart Home Installation Services

Office Depot customers will be able to buy smart home devices from Google and Nest, and have them installed and connected to their other devices.

BOCA RATON, Fla. — Security integrators are about to get a little more competition. Last year, Best Buy began sending traveling salespeople to customer homes, in addition to beefing up Geek Squad installation services.

Office Depot (NASDAQ:ODP), with 1,400 retail locations and a thriving e-commerce website, is the latest to enter the fray with its announcement it is now a certified installation partner for Google and Nest smart home devices via its new Workonomy Tech Services division.

This means customers can buy Google Home Minis and Nest cameras, thermostats and more from Office Depot, and also have them installed and connected to other smart home devices as well.

As a Nest Pro Partner, Office Depot’s Workonomy Tech Services can install a single device or integrate several smart devices, creating a secure integrated smart home or office.

“This is a collaboration we’re excited to be a part of and see major future benefit as we continue expanding our service offerings,” says Janet Schijns, chief services and solutions officer for Office Depot. “As a Nest Pro Partner, we are offering smart home consultation and installation services across our approximately 1,400 retail locations and e-commerce site, bringing the benefits of these smart devices to our business customers in an efficient, safe and secure way. We want to free up more of our customers’ time so they can focus on their lives and their business, not setting up secure networks and reading installation manuals.”

Office Depot’s CompuCom subsidiary will leverage its technicians to offer installation services of Nest and Google smart devices.

According to a press release, Google provides Office Depot’s tech experts with “exclusive training, tools and live VIP support, ensuring that every Office Depot customer gets their smart home or office service from the best trained professionals.”

Office Depot’s new smart home and office installation services start at $99, however, during the month of December only, the company is offering all customers $20 off in-home or in-office installations.

As the popularity of smart home devices continues to grow, it’s important for security pros to expand their offerings beyond traditional security solutions, despite this increased competition from traditional big-box retailers.


This article first appeared on SSI sister publication CE Pro.

About the Author

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Jason Knott is Chief Content Officer for Emerald Expositions Connected Brands. Jason has covered low-voltage electronics as an editor since 1990, serving as editor and publisher of Security Sales & Integration. He joined CE Pro in 2000 and serves as Editor-in-Chief of that brand. He served as chairman of the Security Industry Association’s Education Committee from 2000-2004 and sat on the board of that association from 1998-2002. He is also a former board member of the Alarm Industry Research and Educational Foundation. He has been a member of the CEDIA Business Working Group since 2010. Jason graduated from the University of Southern California. Have a suggestion or a topic you want to read more about? Email Jason at jason.knott@emeraldexpo.com

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