Pelco, a video security systems provider, announces it received a 13th consecutive – and 15th overall – PSA Superstar Award at the PSA®-Tec 2007 Conference.
The award, created to recognize the PSA vendor partners that provide outstanding service and quality products, was presented during a recent banquet at the Pheasant Run Resort in St. Charles, Ill., near Chicago. The annual competition was launched in 1992, and Pelco has taken home the top prize each of the past 13 years.
Carole Dougan, Pelco’s director of strategic accounts, says the long-running string of awards does not diminish the pride the company takes in the recognition.
“It is a huge honor because it is the members who vote,” she says.
The Superstar Award is given to the vendor who receives the highest score on a survey taken by PSA members. Scoring is based on seven performance categories: technical support, price advantage, responsiveness, ship dates, return authorizations, local rep support, and product quality and reliability.
