SYRACUSE, N.Y.— Rapid Response Monitoring Services, Inc. has earned the Underwriters Laboratories UL-CAVS listing, becoming the first third-party monitoring center to both adopt the standard and receive the UL listing.
Rapid Response was also an early adopter of the new TMA-AVS-01 Alarm Validation Scoring Standard.
“AVS-01’s accurate scoring and classification of intrusion alarms improves situational awareness and allows specialists to relay a more comprehensive depiction of what is happening at the premises,” says Morgan Hertel, vice president of technology and innovation for Rapid Response.
“This standard is a critical need for our industry, so we dedicated substantial resources to put it in place and secure the UL listing as soon as possible,” he says.
More About AVS-01 Standard
AVS-01 is an American National Standards Institute (ANSI) compliant standard developed by The Monitoring Association to “enhance professional monitoring services,” the announcement says. Rapid Response fully deployed AVS-01 on Jan. 15, 2024, following two years of preparation and four months of beta testing.
“Our customized and fully proprietary monitoring software analyzes alarm data, applies AVS-01 standardized scoring, and generates a priority level for all intrusion alarms,” says president Jeffrey Atkins in the Rapid Response announcement.
“This score is based on the probability of unauthorized activity at the location. Communicating AVS-01 scores to authorities during dispatch results in enhanced protection, reduced calls for service, increased customer satisfaction, and a competitive advantage for our Rapid Response dealers,” he says. “For these reasons, delaying deployment was simply not an option.”
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