Security integrator MDI Security Systems has announced its new Security Solutions Partner certification program and maintenance service offering for tiered technical support levels. Under this program, MDI will require all Security Solutions Partners receive training in its integrated security management software and hardware. MDI will also require the members of the program to provide a technical support maintenance agreement for each site installation or deployment.
MDI says its Trusted Support Team will offer numerous levels of support aimed at providing services to address each Partner’s maintenance needs, including critical care service, intermediate care service, and warranty care service.
