Security & Safety Things, Prosegur Partner to Develop AI-Infused Security Operations Center

The collaboration will augment Prosegur’s “SOC as a service” offering and its service and maintenance operations.

MUNICH — Security & Safety Things (S&ST), a start-up founded by Bosch, and Prosegur, a global security company, announce their collaboration on the development of a new security operations center (SOC) environment.

The partnership is said to leverage the intelligence of artificial intelligence infused video analytics and the expertise of Prosegur human operators to improve security services for customers around the globe.

Prosegur will incorporate AI-infused video analytic applications from the S&ST platform into the Prosegur “SOC as a service” offering. The edge analytic applications, which run directly on cameras or devices equipped with the S&ST operating system, will intelligently pre-filter incoming events from customer locations and augment human decisions for enhanced alarm monitoring, management and response.

These new levels of automation increase serviceability to customers and reduce the number of truck rolls, which in turn allows Prosegur to more efficiently deploy its service and support operations, according to the announcement.

“Enhancing real-time monitoring with artificial intelligence helps improve the real-time operational decision-making, which ultimately results in better security and quicker response times for our clients”, says Matt Sack, executive chairman of Prosegur Security USA. “We greatly value our partnership with Security & Safety Things for their collaborative approach to creating customized and innovative solutions that deliver added value to our clients, and we look forward to continuing to jointly drive innovation for the whole industry.”

The Security & Safety Things open platform enables the deployment of AI enabled analytics applications on devices running the open S&ST operating system. These apps are customizable to the customer use case or vertical need and can run on a wide variety of cameras from different manufacturers and form factors.

The analytics apps can detect with very low latency the relevant details in a scene and bring these to the attention of operators, providing them with true situational awareness needed for rapid response to prevent incidents and save lives without the need to monitor dozens of video feeds, according to the company.

“The Security & Safety Things business model of making AI video analytics available for customers around the globe through an open Application Store is unique in the industry. We are proud to be innovating with Prosegur to drive additional value for their business and their customers,” says Hartmut Schaper, CEO, Security & Safety Things. “This partnership provides a blueprint for how new business models can be innovated using open platforms and AI, and underscores once more that joint innovation will shape the future of our industry.”

The nearly 100 unique applications available in the S&ST Application Store provide end users with security operational intelligence for their application — foot traffic in a retail store, the presence of employee-worn safety equipment in a warehouse, queue counting and management at a stadium, license plate recognition for contactless parking or weapons detection for a campus.

All together, S&ST says more than 50 use cases are currently covered serving the needs of at least 20 industry verticals.

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