Security-Net Forms New Committee to Improve Operational Efficiencies

The OPS-Net team members will work to enhance communication between project managers and to ensure customer satisfaction.

EXTON, Pa. – Security-Net, a provider of security system services, has formed a new committee within its organization called OPS-Net to provide greater support to clients and improve customer satisfaction.

The goal of OPS-Net is to enhance communication between project managers and to ensure customer satisfaction in the completion of security system installations. OPS-Net joins two existing groups, Tech-Net and Sales-Net. Tech-Net brings together the top technical experts from each company to share information about the latest security products and to trouble shoot technology problems, while Sales-Net is focused on national accounts strategy, project management and lead generation.

“With OPS-Net, we can ensure that when the operations piece of Security-Net takes over on a nationwide or global security systems integration project that the process is efficient for the client,” says Michael Jobrey, chairman of OPS-Net and vice president of operations for The Protection Bureau, a Security-Net member company. “We want to make sure that a project is completed to the highest level of satisfaction of the client.”

Members of OPS-Net will include members from Security-Net whose focus is on business operations. OPS-Net will develop programs for optimized fulfillment, the implementation of a policy of best practices within the Security-Net organization and enhanced communication among project managers. Its inaugural project has been to collect information on how well and in what capacity Security-Net members are currently collaborating.

OPS-Net’s other goals include enhancing project start-up times, streamlining material fulfillment of projects from beginning to end, and improving and streamlining internal communications. The group intends also to develop a system for measuring its own success.

OPS-Net and Security-Net members will be in attendance at ASIS 2014, to be held Sept. 29 to Oct. 2 in Atlanta, to further develop the initiative. Security-Net will be exhibiting at booth 2437 at the conference.

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.

A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!

Subscribe Today!

Get Our Newsletters