Sentry AI, Bold Group Partner to Deliver Enhanced AI Capabilities to Monitoring Centers

The integration is said to enhance video monitoring and help filter false alarms by introducing human-like AI and situational awareness to central stations and monitoring centers.

SUNNYVALE, Calif. — Sentry AI, a leading creator of AI Video Monitoring solutions, and Bold Group, part of EverCommerce Security and Alarm solutions and an industry-leading provider of automation software for security businesses, are announcing a product collaboration.

The collaboration is said to offer enhanced AI capabilities that central stations and guard services may implement with the goal of “supercharging” their operators, lowering costs and adding new revenue streams.

Through the integration with Sentry AI’s AI Video Monitoring Platform, Bold Group now offers Situational Awareness AI to enhance video monitoring operations.

Available on Stages event monitoring and Manitou alarm monitoring (the two flagship automation solutions of Bold Group) this integration offers unprecedented false alarm filtering, according to the companies.

This new platform is said to allow central stations to offer video monitoring services to a much larger user base as it is designed to significantly reduce the time and costs used to handle false alarms.

“Even with millions of security cameras installed every year, the promise of security is realized only if we monitor them. Central stations are desperately looking for new technologies and solutions to meet the demand. Gaining the monitoring agent’s trust and confidence in an AI-verified alarm is critical for this adoption to succeed, and we worked for years to ensure our solution does exactly that,” says Uday Kiran Chaka, CEO and founder of Sentry AI. “We are delighted to partner with Bold Group to bring an innovative solution to the monitoring stations that will reduce crime and improve community safety.”

The integration also empowers patrol guards by providing them access to live streams from cameras, real-time alerts with annotated images, and the ability to collaborate, all through a secure mobile app.

“Our collaboration with Sentry AI will provide the opportunity for the monitoring centers to expand their business by offering state-of-the-art video monitoring services, while providing cost savings from eliminating the nuisance alarms,” says Alison Forsythe, president of security and alarm solutions at EverCommerce. “We utilize collaborations to provide greater value to our customers, in this case allowing them to expand their video monitoring offerings to underserved communities where the camera systems were too expensive to monitor previously.”

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