SSI’s Top 10 Business Management News Items for 2012

As 2012 comes to a close, SECURITY SALES & INTEGRATION encourages readers to reflect on the many developments that have transpired in the electronic security industry during the past 12 months. To that end, the SSI staff has compiled a series of ‘Top 10’ lists based on reader popularity. Following are the 10 most viewed news items on the business management channel on in 2012:

1. Industry Vets Snyder, Seavers Spearheaded Deal for Red Hawk

[April 12, 2012] UTC Climate, Controls & Security has sold its U.S. fire and security operations to private equity fund Comvest Investment Partners, the company announced this week. Terms of the deal were not released.

2. Sources: Kratos Acquires Ingersoll Rand’s Systems Integration Business

[Jan. 4, 2012] Kratos Defense & Security Solutions Inc. announced on its Web site this week it has acquired a major systems integration competitor for $20 million.

3. Utah Alarm Companies Atop BBB’s Most Complained About Businesses

[Feb. 16, 2012] Alarm companies have earned the top spot on the Better Business Bureau (BBB) of Utah‘s Top 10 Industries for Customer Complaints for 2011.

4. Devcon Security Names Hafen as CEO, Replaces Ginsburg

[March 21, 2012] Three weeks after announcing Richard Ginsburg joined the firm as its new CEO, Devcon Security announced this week that Steve Hafen has now been appointed to the position.

5. Platinum Protection Lays Off Majority of Workers

[Feb. 3, 2012] Platinum Protection, a summer sales model company here, laid off most of its employees last week, The Salt Lake Tribune reports.

6. Customer Complaints Force Pinnacle to Reform Business Practices

[March 13, 2012] Pinnacle Security has settled a claim with the Florida Attorney General’s Office after consumers complained that the door-to-door sales company misled them, according to The Palm Beach Post.

7. Pinnacle Security’s Award-Winning Web Sites Improve Employee Performance

[July 12, 2012] With an aim to refresh the company’s brand identity, Vector Security has revamped its logo and updated its business strategy to highlight the overall customer experience.

8. ADT to Pay $950K to Calif. Residential Clients in Lawsuit Settlement

[Jan. 31, 2012] ADT Security Services will pay a civil penalty of $950,000 to customers here to provide restitution for residential clients whose rates increased during their initial contract, reports.

9. ADT Commercial Officially Rebrands as Tyco Integrated Security

[March 29, 2012] As Tyco Int’l continues its reorganization into three publicly traded companies, the firm will rebrand its ADT North America Commercial Security business unit to Tyco Integrated Security, the company announced at ISC West.

10. CPI Cautions Customers to Beware of Fraudulent Sales Reps

[June 20, 2012] CPI Security Systems has sent notices to more than 80,000 customers in Georgia, North Carolina and South Carolina, warning that deceptive sales reps from another security provider may try to sell them an upgraded alarm system.

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