Vector Security Reaches 10K Customer Reviews on ConsumerAffairs.com
Vector is also highly ranked in security by consumers on the website based on its near five-star rating given by real-life customers.
(Image source: Vector Security FB)
PITTSBURGH — Customer service plays an integral part in the success of your business. Superb customer service can lead to positive reviews, which is a great marketing tool that can lead to higher RMR.
By putting a emphasis on customer service, Vector Security has reached 10,000 reviews on ConsumerAffairs.com, the company declared in an announcement.
ConsumerAffairs.com is a third-party consumer news and resource center that features over 1 million customer reviews across more than 3,000 brands in 300 categories of goods and services.
Vector Security is highly ranked in security by consumers on the website based on its near five-star rating given by real-life customers.
“We are ecstatic about reaching this milestone. We love to get feedback from our customers…the good, the bad and everything in between so we can continue to improve our service delivery and adapt our product and technology offerings to meet our customers’ changing needs,” says Art Miller, vice president of marketing for Vector Security. “We care about what our customers have to say; and we read and respond to each and every review. Thanks to all the customers who took the time, and to our employees for their daily efforts to collect these reviews.”
The 10,000th review was a five-star rating from a customer out of Vector Security’s Nederland/Houston branch. “Thanks Vector Security…I recommend you guys to all my friends,” the customer wrote.
“Congratulations to Vector Security for reaching this impressive milestone,” says Corinne Parkinson, client performance strategy, Consumer Affairs. “As we have watched their presence grow on ConsumerAffairs.com over the last several years, the feedback provided by their customers will help inform consumers as they make important choices about security providers.”
Vector was a 2019 SSI Installer of the Year runner-up, which was in part earned by the way it elevates its customer service. Read all about it, here.
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