Vendor Views: Digital Watchdog

Published: September 7, 2013

Business Basics

Company Name: Digital Watchdog

Year Founded: 1987

Headquarters Location: Tampa, Fla.

SSI Newsletter

Other Location: Cerritos, Calif.

Customer Contact Information:

Digital-Watchdog.com
5436 W. Crenshaw St.
Tampa, Fla., 33634

Phone: (866) 446-3595

Fax: (813) 888-9262

E-mail: [email protected]

Number of Employees: 54

CEO: HK Lee

President: Wade Thomas

Strategy and Positioning

Digital Watchdog (DW) is a provider of security and video surveillance solutions that prides itself on delivering reliable customer support and lowest total cost of deployment to the analog and IP megapixel surveillance markets, according to company president Wade Thomas.

Headquartered in Tampa, Fla., with manufacturing facilities in Seoul, Korea, and assembly in the United States, DW has a highly refined production process to offer substantial savings to security dealers and integrators that require quality products on a “just-in-time” basis. In-house production and quality control allow the complete production of devices, including multiterabyte recorders, advanced video imaging, preprogrammed network devices and more.

“In addition to our proven product offerings, we have taken service and technology solutions to the next level with a substantial investment in additional skilled industry professionals, online service capabilities, network and application support,” Thomas says. “As a further commitment to our customers, we now have shipping facilities on both coasts of the U.S. — California and Florida — as well as additional service capabilities in our Latin American and Canadian markets.”

The company has a stated commitment to provide support for its partners in all areas of their business from technology, project application, software support and industry education. To that end, it offers programs such as training and product Webinars, DW University certification training, field inspection and project development.

“DW offers our commitment to distributors, installers and end users alike with superior customer service, vast industry knowledge and unmatched product reliability,” Thomas says.

Technologies and Markets

Sectors Served: Video surveillance

Product Lines: Analog and IP video surveillance cameras; advanced pan/tilt/zoom (p/t/z) cameras; license plate recognition (LPR) cameras; DVRs and NVRs; encoders; video management systems (VMS).

Marquee Offerings: DW Spectrum IPVMS (combines analog and IP on a single platform); MEGApix Series IP megapixel cameras; 960H Series advanced analog camera and recorder line.

Vertical Market Emphasis: Government; law enforcement; education; retail; financial institutions; multisite corporate settings.

Product Availability: Wholesale distribution

Reseller Value-Adds: Free demo availability; monthly discounts via distributor.

Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series