Viakoo Offers Healthcare Facilities Free Use of Remote Problem Resolution Solution

The Viakoo 100 Day Healthcare Initiative enables remote problem resolution for 100 days to healthcare and other organizations at the frontlines of fighting against the Covid-19 pandemic.

MOUNTAIN VIEW, Calif. — Viakoo, a provider of remote problem resolution solutions for physical security systems, is offering 100 days free use of the company’s Video Assurance Service (VAS) for Remote Problem Resolution to healthcare facilities across the U.S.

Available immediately, the Viakoo 100 Day Healthcare Initiative was conceived to join the national fight against the coronavirus pandemic, according to an announcement.

“We have never experienced a threat like the coronavirus pandemic, and it is crucial that companies do whatever they can to make sure the front lines are medically secure and physically secure,” says Bud Broomhead, Viakoo CEO. “This 100 Day initiative can help ensure that critical workplaces all across the USA are secure via remote technical support.”

Viakoo’s Video Assurance Service for Remote Problem Resolution is a service to assess operations of security cameras and identity management applications infrastructure and IoT devices.

It automatically performs detailed analysis to detect both immediate problems like a camera not recording, as well as issues like signal degradation of network paths and storage capacity. The solution is deployed through a secure Cloud connection and said to be easy to set up.

“Ensuring the security of our healthcare customers without sending technicians onsite requires remote problem resolution solutions” says Bill Gannet, vice president Midwest region, Convergint Technologies. “Viakoo’s initiative gets our customers online as soon as possible, and we believe this will be a requirement going forward for many accounts.”

For details and to apply, click here.

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