Vision Security Barred From Selling Service in Florida
The Utah-based security firm has settled a claim with the Florida Attorney General’s Office for allegedly misleading elderly consumers.
TALLAHASSEE, Fla. – The Florida attorney general’s office has banned Vision Security from conducting business in the state for two years as a result of misleading consumers.
In August, news station 8 On Your Side discovered that Orem, Utah-based Vision Security representatives were using deceptive sales practices to get elderly consumers to sign a contract with their firm.
Customers claim that Vision Security sales representatives pretended to work for their current security system provider, and said the reps stated they were just upgrading equipment. Some sales reps allegedly told customers that their current companies were out of business and Vision was taking over.
Reporters at the station then contacted Attorney General Pam Bondi, who promised to investigate the case, WFLA.com reports.
Bondi recently reached a settlement with Vision Security, which prohibits the firm from selling service in Florida for two years. Additionally, the door-to-door alarm sales company and must pay $18,000 to the state, as well as settle complaints with at least 40 customers who claim the company mislead them into signing up for contracts they didn’t need or want.
This isn’t the first time Vision Security has been in hot water for allegedly using deceptive sales practices.
ADT has filed several lawsuits against the firm, claiming that Vision Security used misleading sales tactics to dupe ADT customers.
And last July, Vision Security settled a claim with the Idaho Attorney General’s Office for misrepresenting the terms of the firm’s security system contracts.
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