Vivint’s Solicitation Permit Revoked in N.C. Town After Breaking Door-Knocking Rules
Huntersville, N.C. police say residents complained about Vivint door-knockers “being pushy, argumentative, sometimes cursing and coming late at night.”
HUNTERSVILLE, N.C. — Door knockers present a bit of a quandary for the security industry. On one hand, door-to-door sales can be an effective marketing tool. On the other, a public nuisance.
Huntersville police have kicked Vivint door-to-door salespeople out of its town after hearing complaints from residents.
“We received a lot of complaints from residents throughout Huntersville about them being pushy, argumentative, sometimes cursing and coming late at night,” Officer Odette Saglimbeni told WBTV.
Huntersville Police say it ran background checks on the employees who would be soliciting in the town when Vivint applied for the solicitation permit.
The permit was granted after everything came back okay. The permit was issued with the understanding that the workers would operate under the usual door-knocking parameters, including a town ordinance that bans soliciting between 8 p.m. and 7 a.m.
However, police say the workers broke the rules within two weeks. Because issues persisted, even after being warned, police decided to revoke the solicitation permit.
“If they’re being pushy and argumentative causing an issue with residents that’s not what we want. If they want to go out there and solicit business that’s fine but they need to do it in a professional manner that does not cause people to be concerned, doesn’t scare people or feel like they’re being pressured,” says Saglimbeni. “We felt that they were enough complaints and they were pretty consistent with everybody that was complaining that they were being pushy, argumentative, and trying to get into homes, not leaving when asked to leave – so we felt best interest of the public we should revoke that permit.”
SSI has reached out to Vivint for a comment and will update the story should one be provided.
If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
Related Content
Security Is Our Business, Too
For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.
A FREE subscription to the top resource for security and integration industry will prove to be invaluable.
