Westec InterActive, a company involved in interactive remote video monitoring for retail and other business applications, announced a new service where it will monitor transactions and operations at a retailer along with security. Westec says its Operational Audit Services have been made available and are already coming into use by many of its clients.
“We are taking interactive remote video monitoring or iRVM beyond reactive response by proactively performing operational audits,” said Michael J. Upp, vice president, business development for Westec InterActive. “With this tool, we help our customers discover losses due to employee theft and reveal noncompliance with age verification, helping to stop shrink and improve the bottom line for retailers.”
Westec’s Operational Audit services are based on Westec’s iRVM technology, which enables Westec’s trained operational audit specialists to watch, listen, and report on activities relating to a retailer’s operations.
Early users of the service report significant value. According to Upp, a Westec specialist discovered a $1,400 loss due to employee theft in a single session.
