Westec InterActive of Irvine, Calif., has upgraded its Visual Communications Center (VCC) and hired industry veteran Cara Denecour to oversee its operations. To improve operations and better serve its retailer and fast-food and sit-down restaurant clients, the company has added Internet protocol (IP) connectivity via state-of-the-art Cisco routers, Adtran switches and Call Man technologies.
“Because our interactive security services enable us to go online with our client sites, where we can see, hear and interact with people at each location, the security of our connection is imperative,” says Denecour. “Up until now, this has been accomplished over analog or T1 telephone lines. Now, we’ve added a stable and secure IP connectivity routing capability for the video.”
Denecour has worked in the security industry for more than 16 years, including companies such as ADT, Wells Fargo and Edison Security.
