Genetec Unveils Point-of-Sale Tool to Detect Retail Theft Trends

Security Center Transaction Finder is embedded in the retailer’s security system to correlate POS data with corresponding video.

MONTRÉAL — Genetec, a leading technology provider of unified security, public safety, operations and business intelligence, introduces Security Center Transaction Finder, a Point-of-Sale (POS) integration tool with exception-based reporting capabilities, designed to help retailers speed up their investigations.

Embedded in the security system, Security Center Transaction Finder correlates POS data with corresponding video, with the ability to bring in additional sources such as analytics as an added feature.

Genetec says it eliminates the need to jump between different platforms, and helps investigators filter through large volumes of transactions to quickly detect suspicious activities that might warrant further investigation.

“Working with a variety of tools and applications to reduce retail loss is a critical aspect of any retail investigator’s job. However, the enormous volume of POS transactions to review, combined with the amount of time it takes to manually find the security video associated with potentially fraudulent activity makes this a daunting task. With Transaction Finder, we solve that problem by using a single tool that makes it easy to detect theft trends, identify suspicious transactions and locate video of interest,” explains Rob Borsch, practice leader — retail and banking at Genetec.

Using the Transaction Finder task in Security Center, investigators simply enter relevant search criteria like date and time, employee name, SKUs involved in the transaction, void transactions, or whether motion was detected on the customer side of the register, etc.

Transaction Finder will scan the POS database for activities that meet the selected criteria along with the associated video and the transaction details.

Using customizable dashboards, investigators can quickly identify suspicious transactions, immediately review the associated video for more context and flag transactions for further investigation.

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