LVT Rolls Out Beta Version of Command Center at GSX 2024
In addition to the launch of Command Center, LVT also announced a new API at GSX 2024.
GSX 2024 attendees can check out the new Command Center and API in LiveView Technologies, Inc.'s booth (#1815) during the show. (photo credit: Adobe Stock)
LAS VEGAS—LVT (LiveView Technologies, Inc.), a developer of customizable mobile security and cloud-native software solutions, has unveiled its next-generation Command Center, which the company says is a culmination hundreds of hours spent shadowing and collaborating with security operations teams.
The 8-year-old proven VSaaS solution, now available in beta, was rebuilt from the ground up to empower personnel with efficiency and effective incident management capabilities, including a new user experience that reduces the time needed to make informed response decisions.
“For nearly a decade, LVT’s Command Center has given security leaders who want to leverage the power of cloud-native software services unmatched situational awareness. Our new Command Center experience provides an even more seamless, reliable, and highly effective system built to stay ahead of the evolving security landscape while leveraging the globally scalable, lower cost of ownership, and dynamic power of cloud compute,” comments Steve Lindsey, CTO, LVT. “Security teams are often hampered by solutions that restrict them from taking real-time action; failing to deliver timely alerts and provide the essential information to inform an effective response at any moment, day or night.”
New Command Center Derived from User Input
The LVT Command Center was designed using extensive market research and customer feedback, which highlighted the need for sophisticated, AI-integrated security management solutions. New and enhanced features that provide customizations to manage complex enterprise environments at scale include:
- Instant video playback: Access and stream recorded videos with no delay, which LVT says helps to improve the decision-making processes and enabling more accurate and effective responses.
- View and manage multiple camera views: Watch cameras from multiple units for a more comprehensive and detailed understanding of incidents.
- Intelligent prioritization: Configure the Command Center to prioritize alerts and decide what notifications they receive such as marking potential assaults as high priority and animals as low priority.
- In-depth analytics: Classify incidents and quickly review incidents within a category classification to understand how those situations were resolved.
- Incident history: Review responses, find training opportunities, and optimize future responses through a new timeline view that shows exactly what happened during an incident across LVT Units, including security personnel actions.
Customers can access the beta Command Center today, with general availability in the fourth quarter (Q4) 2024. Future enhancements will include new AI capabilities and intuitive automatic alerts. Customers can contact their LVT representative in order to join the Command Center beta.
LVT API Enables Access to Content
In addition to Command Center, the company has also released its new application programming interface (API) that allows security teams to integrate LVT Unit video security insights with any existing security platform. The API allows integrations with in-house systems, leading to a single pane of glass for security operations center (SOC) operators to take control of situations rapidly utilizing LVT’s physical security platform from their preferred software environment.
“LVT provides a stellar end-to-end solution for managing our mobile security solutions, but we know customers also have other software within their security ecosystem. Our open integration platform empowers teams to access our video intelligence in any environment they prefer,” notes Lindsey. “Customers can now choose between the LVT video management software, our integrations with partners like Immix and Fusus by Axon, or our API to access the security insights they need to maximize safety and control.”
According to LVT, the API provides customers with more ways to access LVT’s intelligence, including recently announced integrations with Immix, and Fusus by Axon, along with additional partnerships coming in the future. LVT’s new API also integrates well with proprietary software developed in-house for video and alert management, providing support for customers’ customized solutions.
LVT adds that its new API allows SOC operators to monitor and access situations from a single dashboard:
- Two-way integration with control of all deterrence capabilities such as strobe lights, floodlights, pre-recorded sounds, and live speaker talk-down
- Other features include video streaming, alert generation, and camera control, including pan/tilt/zoom, streaming, talk down, and general camera management.
GSX 2024 attendees can see both Command Center and learn about the API in booth #1815 during the show.
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