Back to article:

The 30 Top Technology Innovations of 2020

Boucherle Pick: Teleportivity Help Resource

Do you want to pivot toward an MSP/RMR business mod-el? Enabling your technical, service or sales teams to perform more effectively in a new direction requires connectivity. Specifically, to deliver crucial information at the right time, to the right person, right now is what Teleportivity can help you deliver. As you recruit and train technical talent to deliver on your brand promise, have the right information available, reduce delays, lessen handholding, and improve confidence and competence.

This will allow technicians to perform more effectively. For a technician to not have the right information at the right time and in front of a customer is embarrassing and will negatively impact a customer’s perception of your brand. It can also result in technician turnover if their support or training is inadequate. Avoid “what we have here is a failure to communicate!”

Get Our Newsletters