If you had to identify one service area to tap into to generate more recurring revenues, what would it be?
KEY TRENDS: Managed/hosted access control snared 5.1 percentage points more compared to 2013, personal emergency response systems 1.9 points and managed (network/IT) security services 1.7 points. Energy management and mobile/interactive monitored services came in strong in their first appearance on this list. Maintenance/service agreements still holds a tight grip on the top spot.