2011 Law Enforcement Security Industry Study

Thanks to the implementation of best practices and advances in technology, recent years have seen reductions in false alarm dispatches that are helping bolster the relationship between law enforcement and the security industry. Yet there remains much to be done to further strengthen and grow the partnership. The 2011 Law Enforcement Security Industry Study serves as a report card for both sides.

Politics, budgets, profits and losses, and other private/public sector issues aside, law enforcement and the electronic security industry share a common mission: serving in the best interests of public safety. And both contingencies agree almost universally they can more effectively accomplish that objective by combining their efforts. The 2011 Law Enforcement Security Industry Study cuts through the noise to reveal the current state of this critical relationship.

This research updates the landmark studies SECURITY SALES & INTEGRATION and Police magazines first conducted in 2003 and again in 2006. As then, the results are aimed at truly understanding law enforcement’s perceptions and expectations of the security industry, and how both sides can best work together in partnership to minimize false dispatches, deter crime and make more apprehensions.

Although significant progress has been made in the five years since the last study, this relationship requires ongoing attention and nurturing to keep it strong.

In an outgrowth of the previous research, new questions have been incorporated that focus on maximizing the positive aspects and capabilities of more reliable burglar alarms, video surveillance and access control systems to better support law enforcement.

Nearly 1,200 police participated in the study, which for the first time also includes sheriffs (150 additional respondents) for a margin of error of approximately +2.9 percent. And in the interest of presenting an even more comprehensive vantage point, a further enhancement is the inclusion of questions posed to some 350 owners/operators of security systems installation and/or monitoring companies.

View the 2011 Law Enforcement Security Industry Study.

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About the Author


Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration. Well-versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is nationally recognized as an industry expert and speaker. Goldfine is involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), ASIS Int'l and more. Goldfine also serves on several boards, including the SIA Marketing Committee, CSAA Marketing and Communications Committee, PSA Cybersecurity Advisory Council and Robolliance. He is a certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast. Goldfine joined Security Sales & Integration in 1998.

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