Smart Home Gear Key to Driving RMR for Security Dealers, Reports Says

Cybersecurity services, video verification and PERS are a clear path to generating incremental RMR, a new report by Parks Associates finds.

DALLAS — The integration of smart home products will be key to drive new recurring monthly revenue (RMR) growth among installing security contractors, according to new research from Parks Associates.

The research firm’s report, “360 Deep Dive: Driving RMR Growth With Add-on Products & Services,” notes the security industry has experienced flattening RMR growth as adoption of interactive services has exceeded 50% of security subscribers.

“Today, over three quarters of new security subscribers have interactive services, paying $9 per month on average for the service,” Tom Kerber, Sr., Director, IoT Strategy, Parks Associates, states in a press release. “As adoption of interactive services matures and new entrants with low-cost, self-installed systems put downward pressure on RMR, the industry is seeking solutions to expand RMR. Cybersecurity services, video verification, and personal emergency response are a clear path to generating incremental RMR.”

Parks Associates finds that only 23% of current security subscribers have an integrated smart home device, which can add an additional $15 to system costs. New industry initiatives, such as Vivint’s Flexpay, are designed to overcome consumer resistance to high upfront costs by offering financing options for security-as-a-service solutions and smart home products such as lights, locks and thermostats.

The “360 Deep Dive” report evaluates consumer interest in financing add-on home control products. It also evaluates the demographic and psychographic characteristics of consumers that are interested in each service.

Additional research includes:

  • 50% of current subscribers will purchase add-on video verification for $10 per month
  • More than 20% of current subscribers are very interested in both vehicle monitoring and tag tracking services
  • Only 37% of new subscribers have an integrated smart home device

Parks Associates will host “Special Session: Home Security and the Smart Home” at CONNECTIONS Summit: Consumer IoT and Smart Home on Jan. 8, 2019, in Las Vegas, on the first day of CES 2019. The session will  highlight opportunities and challenges in the smart home and residential security industry and features executive speakers from eQ-3 and Ring, an Amazon company.

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.

A FREE subscription to the top resource for security and integration industry will prove to be invaluable.

Subscribe Today!

Leave a Reply

Your email address will not be published. Required fields are marked *

Get Our Newsletters