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IDIS Marks 20 Years With Industry Leading Warranty Announcement

New Warranty Extensions Bring IDIS Guarantees to as Many as 7 Years

IDIS Marks 20 Years With Industry Leading Warranty Announcement

As part of its year-long 20th Anniversary celebration, IDIS announced an industry leading warranty program at this year’s IFSEC International security show. Noting average industry warranties ranging from three to five years, IDIS broke new ground with the IDIS Ultimate Warranty, which extends its guarantees for latest-generation technologies by two-years, bringing the warranty for H.265 NVRs and multi-format HD-TVI, DirectCX TVRs to an unprecedented seven years.

The extended warranty gives IDIS integrators and installers a clear competitive advantage and delivers increased peace of mind with a lower cost of ownership to end users. The IDIS Ultimate Warranty is also particularly competitive when compared to PC-based solutions that typically handle up to 64-channels, which have a maximum warranty of three years, forcing end users to purchase additional warranties way before the end of their surveillance solution’s lifecycle.

A recent survey conducted by IFSEC Global showed most organizations look to upgrade surveillance systems after four to six years. With the IDIS Ultimate Warranty, end users can be confident that their IDIS solution will be supported for its entire life cycle, a demonstration of IDIS’s confidence in its industry-leading quality and reliability.

At IFSEC, Joon Jun, president of the IDIS Global Business Division, noted “as [IDIS has] brought every new innovative product to market, each element has been designed and manufactured in-house with quality and reliability in mind. We still have IDIS DVRs installed over 13 years ago in operation that have required little to no maintenance. This is a testament to IDIS quality and reliability, and one that makes the IDIS Ultimate Warranty, which extends our guarantees for some products to as many as 7 years, a natural step.”

The IDIS Ultimate Warranty will apply to products shipped globally from July 2017. End users of products shipped after this date should contact their integrator or local IDIS office to apply for the additional two-year extension on qualifying cameras and recorders.

Learn more about the company’s two decades of innovation at the IDIS 20th anniversary page.

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