- At ISC West 2026, Resideo highlighted AI Smart Search feature utilizing natural language.
- Resideo leaned into more unified experiences, including an integration with PDK.
- Resideo’s connected app brings together a range of household elements in a single platform.
ISC West underscored strong momentum across the security industry, and Resideo stood at the center of that energy with a packed booth, major announcements and meaningful conversations with dealers and integrators.
What Did ISCW Say About the Electronic Security Market?
Scott Harkins, senior vice president of global sales at Resideo, tells Dan Ferrisi, group director of content + editorial, industrial + tech for Emerald, that ISC West reflected growing confidence in the market and a positive outlook for the year ahead.
Among the standout announcements Resideo made at ISC West was AI Smart Search. This new, AI-powered feature for residential video lets homeowners search footage using natural language, such as identifying a brown truck in the driveway or a person in a red shirt.
By making video systems easier to use, Resideo aims to improve the customer experience and help dealers build long-term loyalty.
What Did Resideo Highlight at ISC West?
Resideo highlighted its integration with PDK, expanding access control capabilities for the small and midsize business market. This further reinforces the company’s goal of delivering a more unified, easy-to-manage experience.
That same focus extends to the end user through Resideo’s connected app for the homeowner. It brings together security, smoke detection, thermostats, locks, doorbells and third-party devices like Genie garage door openers into one streamlined, easily navigable platform.
To support dealer growth, Resideo also emphasized its partnership with USAA, which is expected to generate new security leads for members of the First Alert dealer program.
Together, these developments reflect Resideo’s continued commitment to helping dealers operate more efficiently, create better customer experiences, and grow their businesses.
Click below to watch the entire conversation between Dan Ferrisi and Scott Harkins to learn about Resideo and its impactful ISC West show.




