Smartphones, Tablets Double Workload for IT Departments Managing Edge Devices

Managing and supporting edge devices doubled IT department’s workloads when we mix in the smartphone or iPad. The adaption and usage rate of smart mobile devices is staggering and show no signs of slowing down. According to a recent Gartner Group survey, most IT departments follow a conventional 2-4% of revenue formula for IT budgets.

This widely held benchmark that CFOs use to fund IT operations may limit the growth and transformation of companies. A more realistic approach being adapted by about 22% of the CIOs at the Gartner Leadership Conference this spring is the Run-Grow-Transform (RGT) model. This method may be the more appropriate approach for the IT department to stay abreast of the support requirements for the many-to-many trend. What say you faithful reader?

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About the Author


Paul C. Boucherle, Certified Protection Professional (CPP) and Certified Sherpa Coach (CSC), is Security Sales & Integration’s “Business Fitness” columnist. A principal of Matterhorn Consulting, he has more than 30 years of diverse security and safety industry experience including UL central station operations, risk-vulnerability assessments, strategic security program design and management of industry convergence challenges. Boucherle has successfully guided top-tier companies in achieving enhanced ROI resulting from improved sales and operational management techniques. He is a charismatic speaker and educator on a wide range of critical topics relating to the security industry of today and an accomplished corporate strategist and marketer whose vision and expertise in business performance have driven notable enterprise growth in the security industry sector.

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