Why Vector Security Is the 2016 SSI Installer of the Year (Large Company)
Vector Security’s body of work speaks for itself. It’s commitment to employees and customer service have set it apart from the competition.
Vector Security provides intelligent security and home automation solutions to more than 300,000 residential, commerical and national account customers, supported by some 1,300 employees in its numerous branches throughout North America.
REGARDLESS of industry, there are a select few companies that when you hear, see or think about them you associate that organization with excellence, character and/or innovation. Cynics and rivals will sometimes credit such status to marketing and branding, but when you scratch beneath the surface you will usually find these operations are legitimately exceptional top to bottom.
One of the best examples within the electronic security industry is If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
About the Author
Scott Goldfine, Editor-in-Chief and Associate Publisher
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration. Well-versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is nationally recognized as an industry expert and speaker. Goldfine is involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), ASIS Int'l and more. Goldfine also serves on several boards, including the SIA Marketing Committee, CSAA Marketing and Communications Committee, PSA Cybersecurity Advisory Council and Robolliance. He is a certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast. Goldfine joined Security Sales & Integration in 1998.
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 current president and a 2012 inductee into the <em>SSI</em> Industry Hall of Fame. Presently high on Petrow’s radar are personnel and technology issues.</p>
<p>“Vector Security is proud to boast an average tenure of 7.89 years and is seriously committed to the education and development of our employees,” she says. “We believe that changes in technology are reinventing our service offerings as well as the expectations of our customers. We need to be prepared to meet these new demands and need a workforce that is willing to embrace these new offerings. In the past year we have committed over $1.2 million to training.” </p>
<p>For those reasons among many others, Vector Security was named the 2016 <em>Security Sales & Integration</em> Installer of the Year (Large Company).</p>
<div class='photowide'><img src='http://www.securitysales.com/wp-content/uploads/legacy/Vector_Security_July_13_2_wide.jpg' alt='' height='533' width='800' /></p>
<div class='inlinecaptionleft'>President and CEO Pam Petrow (center, red) leads the Vector Security team.</div>
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<p>The award is presented annually to the security company that best meets the criteria of: exceptional customer service; business practices and marketing strategies that ensure success; properly training company personnel; motivating employees; giving back to the community; and contributing to the betterment of the security industry. </p>
<p>The Warrendale, Pa.-headquartered Vector Security, which just last year also captured <em>SSI</em>‘s Integrated Installation of the Year notice, nudged out two strong challengers for Installer honors. They were fellow Pennsylvania provider Select Security and Protection 1. </p>
<p>Accolades are wonderful for the recipient, but from a peer perspective it’s more meaningful to learn about the actions that have contributed to a company like Vector Security being so celebrated. That’s another cornerstone of the Installer of the Year program: sharing strategies and techniques that help shape future award-worthy security enterprises. </p>
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