Will the Dealer ‘Value Added’ Security Tech Market Survive?
In the not-so-distant future a person will walk in to a major retail chain like Best Buy or Wal-Mart. He will purchase a DIY home security package that consists of three video motion room monitors and a control that has a built in cell phone modem.
In the not-so-distant future a person will walk in to a major retail chain like Best Buy or Wal-Mart. He will purchase a DIY home security package that consists of three video motion room monitors and a control that has a built in cell phone modem. He takes it home, sets the three motion video devices in the high traffic areas and plugs in the wireless controller.
He gives one call to the 800 number service on his Iphone and pushes the configure button on the controller. In a matter of seconds the system is auto configured, communicating and ready to use. Now the system can be armed through the IPhones and alarm video is easily pushed to the Iphone, central station and out to the local PD.
What value added services can the alarm dealer provide to make his services of greater value to the customer than the DIY system? Will modern wireless systems provide everything the end user needs and eliminate the overhead of the dealer? Will manufacturers see the light and put all the needed pieces together.
What do you think or what are you doing already?
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About the Author
Bob Dolph, SSI Contributor
Bob is currently a Security Sales & Integration "Tech Talk" columnist and a contributing technical writer. Bob installed his first DIY home intercom system at the age of 13, and formally started his technology career as a Navy communication electronics technician during the Vietnam War. He then attended the Milwaukee School of Engineering and went on to complete a Security Management program at Milwaukee Area Technical College. Since 1976, Bob has served in a variety of technical, training and project management positions with organizations such ADT, Rollins, National Guardian, Lockheed Martin, American Alarm Supply, Sonitrol and Ingersoll Rand. Early in his career, Bob started and operated his own alarm dealership. He has also served as treasurer of the Wisconsin Burglar and Fire Alarm Association and on Security Industry Association (SIA) standards committees. Bob also provides media and training consulting to the security industry.
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