Wyze Camera Breach Allowed 13,000 Customers See Into Others’ Homes

Wyze blames security camera issue on “a third-party caching library,” but company leaders know the breach disappointed customers.

Wyze Camera Breach Allowed 13,000 Customers See Into Others’ Homes

Adobe Stock image by MeTeoR Plc.

SEATTLE — Smart home and wireless camera company Wyze says it let customers down when it was victimized by a breach that briefly allowed 13,000 customers to see into others’ homes, according to a report by The Verge.

Wyze company leaders apologized to customers in a letter entitled “An Important Security Message from Wyze,” pointing some of the blame at its web hosting provider, Amazon Web Services.

This isn’t the first time the ultra-affordable camera manufacturer has found its network compromised, though.

In December 2020, Wyze notified its 2.4 million customers that their camera information, WiFi network details, email addresses, tokens associated with Alexa integrations and “body metrics for a small number of product beta testers” were exposed.

“The outage originated from our partner AWS and took down Wyze devices for several hours early Friday morning,” the company said in an email to customers. “If you tried to view live cameras or Events during that time, you likely weren’t able to. We’re very sorry for the frustration and confusion this caused.”

Inside the Wyze Camera Breach

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.

A FREE subscription to the top resource for security and integration industry will prove to be invaluable.

Subscribe Today!

Leave a Reply

Your email address will not be published. Required fields are marked *

Get Our Newsletters