March Networks Initiates Hosted Video Solution for Convenience Stores

The new service integrates surveillance video, business analytics and point-of-sale transaction data, plus health monitoring aids system performance.

OTTAWA, Ontario, Canada — A new software as a service (SaaS) solution for convenience stores by March Networks integrates point-of-sale (POS) transaction data, data analytics and operational audits reporting.

Called Searchlight for Retail as a service, the new hosted solution eliminates the need for end customers to purchase and maintain servers within their own IT infrastructure. The hosted service is said to deliver all the benefits of March Networks’ Searchlight for Retail solution for an average cost of $4 a day.

The service is hosted on Amazon Web Services and is managed by March Networks’ network operations center (NOC). It includes all software licensing, and all camera and recorder processing, health management, upgrades and administration. This includes user management that is performed by the company’s NOC staff working in cooperation with the end customer’s certified March Networks systems integrator.

Searchlight allows c-store owners and managers to spend more time on their core business by simplifying the task of locating suspicious activity and finding video evidence, according to an announcement. It delivers multiple, user-defined reports and allows customers to schedule them to arrive automatically in their email inboxes.

The reports include snapshot images and direct links to recorded video that let them analyze and compare:

  • location and employee performance at one or a group of locations
  • suspect transactions, such as all voids above a set amount
  • conversion rates, customer wait times, dwell times and other customer service metrics using integrated analytics
  • operational performance, including how clean locations are, if shelves are well-stocked, if employees are dressed properly and if procedures are being followed
  • security audits, including a list of alarms and the ability to filter by specific alarm or location

The new hosted Searchlight service will include WebRTC functionality and a number of cybersecurity and privacy features.

“This new, hosted Searchlight option is ideal for convenience store owners who want the loss prevention and business analysis capabilities of a proven intelligent video solution, without the burden of managing and maintaining their video devices,” says Peter Strom, president and CEO, March Networks. “The solution also removes upfront capital expense barriers, making it a more cost-effective option for owners who are always keeping an eye on the bottom line.”

Searchlight for Retail as a service will be sold through the company’s certified partners, who will work directly with their c-store customers to install, configure and maintain the service.

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.

A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!

Subscribe Today!

Leave a Reply

Your email address will not be published. Required fields are marked *

Get Our Newsletters