Urban Alarm Protects WinnResidential Property With Event-Based Monitoring

Kastle Systems’ Urban Alarm specified video and monitoring solutions to meet the end user’s specific security challenges.

Urban Alarm Protects WinnResidential Property With Event-Based Monitoring

Prior to putting Kastle’s solutions in place, there was no electronic security system to safeguard the property.

In response to several security challenges it was facing, the WinnResidential Properties in Washington D.C. sought a security solution to protect its affordable housing community, which spans some 46 buildings and 200 private parking spaces.

WinnResidential — a manager of more than 100,000 units at more than 550 properties in 22 states and the District — turned to the expertise of Kastle Systems’ Urban Alarm business team to specify video surveillance and monitoring solutions to meet their specific security challenges.

There were several factors that prompted WinnResidential to strengthen security measures. Incidents of disruptive tenant behavior were on the rise, as were cases of vandalism and property damage. Parking rules and regulations also needed to be enforced. But budget constraints prevented Winn from putting a guard in all 46 buildings.

Prior to putting Kastle Systems’ solutions in place, there was no electronic security system to safeguard the property. A more scalable way to be able monitor the entire property without adding significantly more guards was needed.

Around the Clock Video Monitoring

To best serve WinnResidential’s security needs, Urban Alarm designed and implemented a Kastle Video solution taking the property’s unique circumstances into account. It features a comprehensive surveillance system with 150 IP cameras covering the property’s access points, lobbies, common spaces, laundry and community rooms, and stairwells.

These advanced cameras can provide continuous, high definition videos feed for live monitoring, as well as digital analytics to trigger instant video alerts when events occur during periods when live surveillance is unavailable. A strategic combination of live and remote patrol video monitoring was put in place, supported by on-site security dispatch services.

The overall solution has significantly cut down on loitering as well as the amount of vandalism occurring on the property. The solution has reduced the overall crime rate in the area and enabled WinnResidential to collaborate closely with the local police department to resolve criminal cases faster.

The implementation of live and event-based video monitoring has enabled the property manager to reduce the number of physical guards on-site while simultaneously improving the overall effectiveness of the security program. Remote monitoring of the cameras has also facilitated quicker emergency response time as the Urban Alarm station operators can see and react to developing situations in real time and deploy the most appropriate response — be it on-site security or other emergency responders such as police, fire or EMS.

“Winn chose Kastle Systems and its Urban Alarm team as our security solutions provider because of their ability to develop a customized security solution suited specifically to our needs,” says Crystal Davis, general manager WinnResidential. “It’s proven to not only be a security-focused solution, but one that’s also alleviating other challenges we faced, including tenant infractions, centralized reporting, and parking management.”

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